Ernest Walker


“Ernest is extremely skilled. His professional/respectful facilitation style, positive/can-do demeanor, attention to detail and willingness to dig for detailed delivery make him a key asset.”

“Ernest has kept both the team and client well informed, and has promoted positive movement forward. He has been a breath of fresh air – full of enthusiasm and always conveying a very positive attitude. He is incredibly conscientious of our customers’ needs, is very knowledgeable of our capabilities. The group is very lucky to have him. He has been integral in our successes in achieving customer program and revenue growth as well as creating positive customer satisfaction!”

“Ernest was exceptional in keeping the projects (multiple) moving despite some very difficult customer circumstances. This success is not just related to the teams achieving project milestones, but he also provided a very stable nucleus to the evolving customer demands. Ernest filled a major gap when he quickly stepped in.”

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Work Experience and Personality Overview


Robust experience implementing both discrete and enterprise projects and programs, including oversight of schedules, control processes, reporting, staffing, training and coaching. Nearing two decades’ experience working cross-functionally on the business-side of project and program management in organizational development, process design, compliance assessment, and product/program development for government, profit and non-profit entities.

Consistently characterized as an investigative and supportive leader motivated by completion and overarching results. Always focused on practical, people-centered and cost-effective solutions. High rankings for cultural discernment, and goal-adaptive behavior; a flexible, analytical, and judicious hub—strategic thinker that executes through relationship building. Calculated, consistent and iterative.

Resume Summary

Resume Summary


EDUCATION, CERTIFICATIONS, AND CONTINUING ED

Code Immersion Bootcamp—Tech Talent South, Spring Cohort, 2015

PMI Agile Practitioner Training—Leading Agile, Alpharetta, GA, 2012

ScrumMaster Certification—Scrum Alliance, Indianapolis, IN, 2012

StrengthsFinder 2.0, and Advanced Negotiation Skills and Conflict Modes—UHG, Chicago, IL, 2010

Negotiations for Program Managers Certification—George Washington University/ESI, Washington, DC, 2009

Situational Leadership II, and DiSC Profiling/Enhanced Business Performance—UHG, San Francisco, CA, 2008

Outcome Thinking and Management—Foundation Center, Atlanta, GA, 2007

Graduate level studies in Education—Piedmont College, Demorest, GA, 2000-2001

Bachelor of Arts—Middle Tennessee State University, Murfreesboro, TN, 1996

PROFESSIONAL EXPERIENCE SUMMARY

Management Consultant, J. Ernest Walker, Inc., Decatur, GA, 2012-present

(Small business consulting: Wedge Oak Farm—nationally recognized for natural pasture-raised artisanal meat products)

Interim Executive Director, DuBose Conference Center, Monteagle, TN 2013-2014

(Business review, organizational development, and daily operations)

Management Consultant, Grant Thornton, Atlanta, GA, 2012-2013

(Program and project management consulting for Health Information Exchange [HIE] implementations)

Director of Program Management, UnitedHealth Group, Minnetonka, MN, 2011-2012

(Program Management oversight for Case and Disease Management Programs for AARP, Inc. Medicare Supplement Ins.)

Project Director, UnitedHealth Group, Minnetonka, MN, 2007-2010

(Development and change management oversight for Case and Disease Management Programs for SecureHorizons Medicare Advantage Insurance, AARP, Inc. Medicare Supplement Insurance, and TRICARE)

Research Associate, Georgia State University, Atlanta, GA, 2005-2007

(Proposal Development, Operational and Compliance Technical Assistance /Consulting, and Communications)

Management Consultant, J. Ernest Walker, Inc., Decatur, GA, 2001-2005

(Business Control, Compliance & Audit prep, and Service Improvement: Citigroup, Internap Network Services, and Mercer)

Admissions Counselor, Piedmont College, Athens, GA, 2000-2001 (concurrent with graduate level studies in education)

Executive Assistant to the Commissioner, Georgia Department of Community Health, Atlanta, GA, 1999-2000

(Oversight of all functions related to the Commissioner’s Office—internal and external)

Project Coordinator, Georgia 1st, Decatur, GA, 1997-1999

(Coordinated projects and operations for a statewide, provider-driven, non-profit, Preferred Provider Organization/PPO

SELECT SKILLS AND TECHNOLOGIES

Organization and Leadership

Led successful program office teams of up to 50+ cross-functional/enterprise stakeholders

Development and Change Management (large and small scale)

Led analyses projects for strategic development, compliance, audit preparation and management

Delivery and Execution

Led end-to-end oversight of development lifecycle from ideation to operational launch and subsequent implementation ‘close-out’

Communications

External and internal, front-line to C suite, daily and reporting

HTML/CSS, Ruby on Rails, JavaScript and AJAX, MS Office, MS Visio, SharePoint, Google Docs, Trello, Web conference software (WebEx, join.me, Sococo).

Get In Touch!


Give a call or send an email, and I will get back to you as quickly as I can.

678-595-4684